It is hard to read any technology industry news these days without seeing an announcement of a security breach. This was most recently evidenced with the Equifax cyber attack that is estimated to have affected 143 million Americans.
When your enterprise initially purchased your IT hardware the original equipment manufacturer (OEM) likely provided a warranty to help you protect your investment. But once that warranty expires how do you handle maintenance? How do you continue to maintain hardware reliability and cost competitiveness without adding risk to your operation? A third-party maintenance provider (TPM) can help extend the life of your IT hardware without practicing the dreaded ‘rip and replace’ motto that many OEMs operate under.
IT and Telecom departments operate with one major objective: enable the business by implementing and maintaining the proper tools and technologies, including:
A recent PwC report estimates that by the year 2020, over 50 percent of the workforce will be comprised of Millennials. And by the year 2025, that number could jump to almost 75 percent of employees in the workforce. These numbers are forcing business leaders to focus on the way that 18-35 year-olds communicate and make spending decisions on the tools and solutions that will future-proof their enterprise. Moreover, with younger employees changing jobs roughly every three years, it becomes more vital than ever to ensure that communications tools are in place to retain good employees and foster cohesiveness across business units.
The formula for achieving enterprise success in today’s always-on, always-evolving business environment begins and ends with innovation. It’s a prerequisite for staying ahead of the competition and customer needs. Likewise, constantly evolving your business model to align with customer buying behavior is the new normal. Despite this reality, delivering on innovation remains a challenge.
In the first post of this series, we noted how instrumental your IT organization is to enterprise productivity, risk mitigation and profit protection. We also introduced the change management spectrum and it’s first two phases: 1) Communication Conception and 2) Collaborative Architecting.
Gaining stakeholder buy-in and workforce adoption for unified communications deployment is key to success.
The Internet of Things (IoT) is a hot topic right now and for good reason. The explosive growth of internet-connected devices is disrupting nearly every aspect of how we live and work. Consider how many “smart” or “connected” devices or products that you use on a daily basis – for example smart home appliances, fitness trackers or connected vehicles.
IT is a multifaceted category as it connects every function of your enterprise, no matter the type of work. Changing suppliers for an IT based offering can introduce specific challenges. It is vital to forge a path of properly set expectations that will make a positive and meaningful impact for the acclimation of your workforce to a new supplier, and vice versa.