OMNIA Partners Blog

Intrado

Intrado (formerly West) leverages proprietary and partner technologies to deliver solutions including video, voice, contact center, team spaces, and networks.

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Efficient Collaboration Capabilities For MidMarket

July 19, 2019 / by Intrado posted in IT and Telecom, Unified Communications, West Unified Communications

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As businesses grow and workers become increasingly remote it is more vital now than ever before to have a collaboration system in place that you can rely on. Many smaller midmarket companies face the challenge of spotty call quality and inefficient routing, and often lack the resources to support multiple locations or remote and mobile workers. GPO members need reliability and flexibility to run their day to day operations without issue. Our partner, West Unified Communications, now has an answer available in the agreement from OMNIA Partners. 

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How Video Can Help Enhance the Power of Teamwork

June 11, 2019 / by Intrado posted in Unified Communications, West Unified Communications

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We agree, “teamwork makes the dreamwork,” and it turns out, there’s some science to back this up. Studies show that working in teams can improve productivity, increase profitability, produce better results and lead to greater job satisfaction. And collaboration has become a key part of creating successful teams, which results in successful projects. Available through OMNIA Partners, Private Sector, West UC can provide members with the tools needed for successful communications.

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What is a Huddle Space? (And Why Your Office Needs One)

May 6, 2019 / by Intrado posted in IT and Telecom, Unified Communications, West Unified Communications, Conferencing

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The uptick in mobile and remote work over the past several years has changed the footprint of today’s workplace. With fewer employees working 9 – 5 in the traditional office setting, the need for rows upon rows of cubicles has fallen by the wayside and the open office floor plan has become the new norm. No longer reserved exclusively for tech-startups, open office spaces present a new workplace dynamic. With fewer physical walls in the office, boundaries are naturally broken down and conversations between teams can become more natural, free-flowing and collaborative.

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How UCaaS Accommodates, Empowers the Millennial Workforce

August 31, 2017 / by Intrado posted in IT and Telecom, Unified Communications, West Unified Communications, Conferencing

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A recent PwC report estimates that by the year 2020, over 50 percent of the workforce will be comprised of Millennials. And by the year 2025, that number could jump to almost 75 percent of employees in the workforce. These numbers are forcing business leaders to focus on the way that 18-35 year-olds communicate and make spending decisions on the tools and solutions that will future-proof their enterprise. Moreover, with younger employees changing jobs roughly every three years, it becomes more vital than ever to ensure that communications tools are in place to retain good employees and foster cohesiveness across business units.

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