Herc Plus - Program
You always want the best for your business, we believe you deserve even better. That's why we’ve created a partnership program that will earn us your business and make Herc Rentals your indispensable partner of choice.
By offering national elite support, we can ensure consistency in service at every step of the rental process. As a Herc Plus customer, you’ll get:
• Customized ordering, consistent pricing, billing and support.
• Single point of management for ordering, service, support and billing.
• Priority fleeting and support, with Herc Rentals’ senior leadership involved in every order, including a 15-minute communication on every order plus a guaranteed 30-minute numerical estimated time of arrival and a 90-minute escalation to a vice president with every order.
• Fleet management support, including quarterly utilization and fleet optimization charts to optimize your rental gear or rentals and reduce your expenditures.
• Access to an online portal to seamlessly manage the gear you rent, pay bills, and track your equipment using our state-of-the-art telematics platform/capabilities.
When you are part of the Herc Plus program, a synergy will be cemented that creates the kind of understanding and partnership where your needs are met more effectively and efficiently than ever before.