Zeno by Serko GPO Contract

Overview

Say goodbye to monthly expense reports, reduce administration costs, increase cash flow, and prevent expense claim fraud. There is a better way with Zeno Expense, cloud-based software that arms finance teams with intelligent technology to automate and streamline expense processes. Employees can capture and submit receipts on-the-go, while AI extracts key information to automatically create expense items for approval.

Reconciliation is made fast and simple for approvers with a seamless drag-and-drop interface, while comprehensive policies, approval workflows and real-time alerts are all built-in. Zeno works with all leading corporate card providers and can easily sync with your HR, ERP, Accounting or Finance Management System to reduce manual workflows and improve data integrity. Use together with Zeno Travel or your current online booking tool to manage travel and expense all in one place.

Key Benefits & Features

Line-item expense – Expense reports are a thing of the past with individual expense item submission in real-time, making expenses an ‘always on’ process. Users can simply take a photo of their receipt, add coding details and submit, no matter where they are.

Drag-and-drop interface – Reconciliation is faster than ever with a seamless drag-and-drop interface that aligns unmatched receipts in seconds. Scanned receipts are easily linked to expense line items by simply dragging and dropping the image file onto the item.

Automated receipt matching – Receipts are automatically matched with credit card transactions to reduce errors while simplifying the submission process for your claimants.

Intuitive mobile app – A seamless mobile experience lets users complete expense tasks on-the-fly or as they happen. Expenses captured and submitted are automatically matched with corporate card purchases, where a corresponding transaction exists.

Extensive customization – Administrators have access to a wide range of housekeeping functionality for users, policies, exchange rates and approvals. Expenses can be aggregated per the approving manager, finance, and payroll preferences.

Additional Features

User Experience

Real-time line-item expense processing
Mobile expense capture, submission and approval
Drag and drop interface
Imports corporate card items with coding and enhanced data
Email notifications throughout the expense approval process
Supports corporate cards, out-of-pocket spend, allowances, mileage, and cash advance claims
Integrated travel solution

Expense Automation

AI extracts key information from receipt photos, e-receipts, invoices, PDFs, and more
Auto-matching of receipts to their respective credit card transactions
E-receipts import automatically from supported providers
Reduce expense processing costs by as much as 75%

Configuration

Highly configurable workflows allow administrators to aggregate expenses by the approving manager, finance, and payroll preferences
Personalized views and dashboards provide ultimate flexibility for approvers and accounts payable while increasing efficiency and ease of use
Support for multiple languages and tax configurations to streamline expense processes
Customizable site to reflect corporate branding, so it feels like an internal application for employees

Governance

Policy breach and duplicate expense alerts
One-click business approval via mobile app or email
Expenses are immediately available for managers or finance to approve
Multi-level approval and approval delegation controls
Comprehensive policy management and alerts
Integrated travel diary
Entertainment attendee capture
PCI DSS Level 3.2
ATO, SOX and GDPR compliant

Overview

Zeno by Serko is a world away from the legacy travel booking tools you’ve used in the past.

Rich travel content is pulled from the GDS, direct API connections and content aggregators into a single, intuitive interface that delivers choice and a personalized, leisure-like booking experience travelers will want to use.

At the same time, travel managers get greater control and visibility, with seamless policy application. Dynamic travel approvals ensure an amazing employee experience is balanced with trip budgets, and intelligent credit management means unused tickets get used.

Zeno Travel can also be used together with Zeno Expense to seamlessly manage travel and expense all in one place.

KEY FEATURES & BENEFITS

Personalized user experience – Zeno learns traveler preferences and recommends itineraries that are tailored to them. From airline seats to hotels and ground transport options, Zeno is always in step with the traveler’s needs, driving adoption and reducing out of policy bookings.

Connected itinerary – Zeno keeps travelers connected with your suppliers from pick-up to drop-off. Travel program managers can customize the marketplace to preferred vendors in each category, making life on the road easier for travelers and maximizing corporate negotiated rate value.

Spend Control & Policy Compliance – Zeno supports organizations in reducing total program spend with intelligent features that optimize travel spend. Integrated approvals and cost-saving workflows reduce travel related administration overheads and ensure seamless policy compliance.

Traveler Safety & Risk Management – Zeno’s comprehensive suite of safety and risk management features support your organization’s duty of care requirements and ensure the safety and wellbeing of your travelers. Risk and travel requirements can be reviewed within the Zeno booking experience to navigate complex rules and regulations with ease, while configurable destination policies can flag risky destinations behind the scenes to further manage safety and risk.