About West Unified Communications
All Your Enterprise Communications From One Provider
West Corporation is a global technology enablement company. We connect people around the world, empowering enterprises with technology and solutions for communication with customers, collaboration among employees and connectivity to emergency assistance.
We have over 20 years of experience improving engagement, enhancing productivity and increasing profitability for clients in a wide variety of industry verticals including healthcare, retail, utilities, manufacturing, financial services and more. West offers the industry’s broadest and most complete portfolio of enterprise-grade UCaaS solutions including conferencing & collaboration, cloud contact center, CX design & support, hosted voice & networks, IVR & self-service, E911 & emergency routing and proactive notifications & mobility.
The Sweet Spot
West focuses specifically on mid-market and large enterprise clients. This means that our deals are larger, and with renewal rates higher than 94%, this means reliable, long-term income for our partners. We have been specialized in this space for over 20 years and we’re equipped to scale and grow with your business.