A rapidly changing workforce, integrated with the advent of the digital era, is shifting the way procurement operates. Younger generations entering the public sector workforce are proposing improvements to current processes that questions the status quo. For the first time in modern age, five generations are present at work –Traditionalists, Baby Boomers, Generation X, Millennials, and Gen Z.
What should a state agency do if it has 7,000 aging end-user devices that need to be replaced? How about a school that wants to outfit their network with the latest security software following a breach in a neighboring town?