Maintenance, Repair and Operations (MRO)

Competitively solicited and publicly awarded by: City of Tucson, AZ Contract #192163

  • A strategic US distribution network of 250 branches and 14 distribution centers
  • An extensive product line, now more than 1.7 million products and over $1.3 billion of on-hand inventory to meet agency requirements
  • 95% of customers receive next day product delivery; 99.6% of in-stock orders are shipped within 24 hours
  • 3,600 item Core List of most frequently purchased items by agency nationwide
  • Comprehensive Value Added Services Include:
    • Multiple Energy and Water Saving solutions
    • Audit and Financial Analysis, Consulting Services
    • Material, Contractor and Project Management
    • Installation by Qualified, Insured and Licensed Service Partners
    • Identification of Applicable Incentives and Rebates
    • Disposal and Recycling
    • Environmental Services: Grainger Lighting Solutions and Grainger Energy Services
    • Emergency Preparedness Services
    • Inventory Solutions
    • Energy, Lighting and Facility Services
    • Small Business Program
    • Green/Sustainability Programs
    • Training and Education
    • Safety Services and Technical Training
    • Customer Support Services
  • Agency Sales Incentive Program
    • Agencies that spend more than $250,000 in a contract year will receive a 2% Direct Sales Administrative Fee (DSAF).
    • Incentive Growth: If a member agency increases its net annual spend from Grainger, as compared to the previous contract year, Grainger will pay a 5% fee on the incremental growth.
    • Participants that purchase more than 50% of spend from Grainger through a Grainger approved e-Commerce channel with a 2% e-Commerce incentive.

Download Contract Highlights

City of Tucson MRO Grainger Flyer

To utilize this contract, please fill out Grainger's short Contract Participation Form.

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