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    Proctorio

    Proctoring Solutions: Live Online and Automated

    Proctorio’s software was built with accessibility in mind from day one. We are committed to expanding access for learners who cannot easily participate in the traditional education system because of extenuating circumstances or abilities.  

    But as Proctorio has evolved, so too has awareness for accommodating test takers of all abilities, with standards such as WCAG 2.1 AA of the World Wide Web Consortium (W3C), Sections 504 and 508 of the Rehabilitation Act, Titles I, II, and III of the ADA, and EN 301 549 Accessibility requirements for public procurement of ICT products and services in Europe.  

    We first engaged with outside experts in 2015 to ensure Proctorio was held to the highest standard on accessibility and digital equity for students of all abilities. In July 2015, Proctorio hired Deque Systems, a leading digital accessibility company, to assess Proctorio’s accessibility compliance and to oversee the generation of all Voluntary Product Accessibility Templates (VPATs) created since the engagement began, including a VPAT 301, VPAT 508, and VPAT WCAG 2.1 AA.  

    To further evaluate the effectiveness of our accessibility tools, we have partnered with My Blind Spot (MBS), a New York City-based, internationally-certified nonprofit consultancy, to conduct ongoing quality testing and accessibility and usability audits of our technology. MBS will provide software and design recommendations, accessibility-related user testing, accessibility audits, and continue to update our VPATs every six months. 

    Through our partnership with My Blind Spot, we will be designing an accommodation interface where the exam administrator or the appropriate representative will be able to change settings on a per test taker basis. Instead of creating separate assignments for test takers needing an accomodation, Proctorio can be customized based upon an individual’s needs.  

    MBS will work to further enhance Proctorio’s accessibility by providing software design consultation, staff training, biannual VPATs, accessibility testing, and other services to ensure industry compliance and equitable access among all end users. Proctorio’s software offers high-contrast visibility mode, braille reader support, and is compatible with many commonly-used assistive technologies.