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    The Marick Group

    Learning Management System

    Learning Management System (LMS) Implementation

    Navigating the LMS waters can be a challenging and overwhelming process for both small and large organizations. The structure of the human workforce is constantly evolving – how employees learn,  where they work from, and the technologies they use are always changing and will continue to change. For most organizations, a robust Learning Management System is the foundation that ensures their employees get the training they need, when they need it, and delivered with the right learning technologies.

    Marick certified specialists offer strategic guidance for every step of the implementation process.We provide critical post-launch training and tech support that organizations need to ensure total implementation success and optimal usage.

    Marick offers comprehensive, expert project management support for all stages of a Learning Management System implementation:

    Initiation and Discovery – deployment readiness, system assessment, requirements workshops and documentation

    Design – application configuration, integration/cloud migration mapping, online content development

    Testing – user acceptance testing (UAT) advisory such as planning, script development, onsite support

    Delivery – system implementation, release management, full or staged rollouts

    Post Go-Live Maintenance – system training, administrative support, help desk

     

    Managed Support

    Ongoing support of your LMS is a critical part of any new implementation solution or configuration change. Marick Group offers a wide range of managed support services to keep your system and internal operations running seamlessly – without the need for your own technical experts and additional support resources.

    Our team can design and deploy practically any managed support solution, all completely customized to your organization’s needs:

    Technical and Non-Technical Support Services

    Help Desk (Tiers I-III)

    Online Support

    System Administration/Monitoring

    Content Creation

    OnDemand Consulting

    Custom Reporting

     

     

    Engineering Services

    There’s a lot of talk these days about workplace data and the importance of using that available data to work smarter and innovate faster. With engineering services from Marick Group, your organization can be ready to do more with the complex stacks of educational training data that your LMS is capable of collecting.

    Our engineers and system architects can leverage that critical data and analytics to design and deploy solutions that will drive greater organizational performance:

    New System Integration

    Infrastructure Add-Ons

    New Content Creation

    Deep Dive Analytics Research

     

    Training

    Technology of any kind requires proper training in order to get the maximum benefit from it. Marick Group is fortunate to have some of the most talented training specialists on our team. Whether you need a custom training solution to support Cornerstone OnDemand, Blackboard, or SAP SuccessFactors, we can make it happen.  From course design to job aide creation and everything in between, Marick offers a wide range of training services to drive maximum user engagement and retention:

    Customized Training Design and Development

    Online Course Development and Deployment

    Virtual Instructor Led Training (VILT)

    Employee LMS Training

    Train the Trainer

    Job Aides and User Guides

    Pilot Planning, Testing and Reporting

    Post-Training Evaluation and Reporting