Faced with rising costs and challenges due to an outdated phone system and legacy services from their previous provider, city officials sought a comprehensive solution for their communication infrastructure. Leveraging a cooperative contract through OMNIA Partners, the city utilized Granite Telecommunications to modernize their systems, streamline operations, and achieve significant cost savings through a more efficient solution.
Granite Transforms City Municipal Communication Infrastructure
Granite's Proposed Phase Solutions:
Phase 1 - Initial Transition and Cost Reduction
➡ Objective: Address the immediate challenge of high PRI costs and outdated equipment.
➡ Action: Granite successfully ported all of the city’s DID numbers to Granite’s Metaswitch platform. This step was crucial in consolidating their phone numbers and simplifying the transition process.
➡ Cost Management: Replaced the city’s costly PRI lines with SIP Trunking and Adtran routers, which significantly reduced their operational expenses. This transition helped the city avoid further escalating costs associated with their legacy PRI services.
Phase II - Migration to Modern Communication Systems
➡ Objective: Transition the city’s communication system to a more modern and scalable platform.
➡ Action: Microsoft Teams Direct Routing.
➡ Cost Management: This collaboration enabled the city to leverage the advanced features and capabilities of Microsoft Teams for their communication needs, ensuring a more flexible and future-proof system.
About Granite & OMNIA Partners
This transition not only resulted in substantial cost savings but also modernized the city’s communication capabilities, aligning them with current technology standards and best practices. Available through OMNIA Partners, public agencies can purchase voice & network solutions on a competitively solicited and publicly awarded contract for all their telecommunications needs.
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