Even well maintained elevators occasionally need repair. From malfunctioning doors and sensors to controller or hoistway issues, Metro Elevator’s skilled mechanics quickly diagnose and resolve problems to minimize downtime. OMNIA Partners members benefit from priority response, clear communication, and dependable repairs supported by Metro’s nationwide supplier network. With nearly 40 years of vendor relationships, Metro can rapidly source or refurbish parts and often overnight off the shelf items. For custom or older components, the team provides clear quotes and timelines to keep members informed. At the start of each contract, Metro conducts a full review of all units to identify end of life components and deferred maintenance items to help improve energy efficiency, extend equipment life, and maximize uptime.

From new construction projects to building expansions, Metro Elevator provides complete installation services for all types of commercial elevators. Our team manages every phase – from design coordination and equipment selection to final inspection and turnover – ensuring a safe, efficient, and on-schedule installation.

OMNIA Partners members gain access to a trusted installation partner with national reach and local expertise on every job.

Regular inspections are critical for safety, compliance, and performance verification. Metro Elevator conducts detailed inspections in accordance with ASME A17.1 and local jurisdictional requirements, providing clear documentation and actionable recommendations.

OMNIA Partners members can count on Metro for thorough, compliant inspections that keep elevators in top condition and facilities audit-ready year-round.