K12 Insight helps districts modernize key service processes and deliver superior customer experiences, which builds trust, meets family and community expectations, and fosters a positive school environment. As a leading innovator of customer service solutions for schools, we’ve helped hundreds of districts across the nation adapt to the current education landscape.
Public
Sector
Sector
K-12 Education
Higher Education
State & Local Government
K12 Insight is available on a competitively solicited, publicly awarded contract through OMNIA Partners.
Let's Talk
Let’s Talk is a Unified Service Desk platform that allows you to streamline inbound communication, automate workflows, and stay on top of community sentiment.
Let's Talk Assistant
The first AI-powered chatbot built for K-12, Let’s Talk Assistant delivers 24/7 support by answering FAQs using your district’s own resources — with friendly, accurate service in multiple languages, including Spanish.
Professional Development
Level up your district’s customer service skills with interactive workshops led by customer service experts and designed based on your performance data.
IT Service Management
Technology is a key part of education. Make IT ticketing and support a part of your districtwide customer service efforts — alongside HR, Communications, Transportation, and beyond.
IT Asset Management
Manage technology investments with a solution that's integrated with customer service efforts for greater efficiency, transparency and ROI.
Resources
Contact Information
Matthew Lindbloom - Sales Engineer
703-542-9626
mlindbloom@k12insight.com
Tory Schulte - Senior Contract Administrator
tschulte@k12insight.com
703-542-9618