KONE designs and delivers elevators, escalators, and moving walks and ramps — along with modernization and maintenance services — to keep people moving safely and smoothly. With a focus on innovation, sustainability, and user experience, KONE helps make urban life flow better.
Behind the scenes, KONE Service Technicians work to ensure elevators and escalators are dependable, efficient, and ready to meet the demands of daily life.
The Bronze Partnership Excellence Award is a testament to the commendable dedication of our valued suppliers. This esteemed medallion is presented to those who have demonstrated a steadfast commitment to our partnership.
With a nationwide team of dedicated vertical transportation professionals, KONE can assist with all your service, repair and modernization needs, available through OMNIA Partners competitively solicited and publicly awarded cooperative contracts.
KONE is recognized globally for its commitment to keeping people and cities moving. Their top priority is ensuring equipment availability while maintaining the highest safety standards in and around elevators and escalators.
With deep expertise and a strong sense of responsibility, KONE Service Technicians are known for setting industry benchmarks in maintenance quality and customer care.
Maintenance
At KONE, maintenance means peace of mind. Through service programs like KONE Care™ and KONE 24/7 Connected Services, we help ensure reliable performance with:
*based on KONE customer cases globally
Repairs
When repairs are needed, we act quickly and transparently. Our approach is always centered on extending equipment life and keeping buildings moving:
Modernization
With millions of elevators worldwide ready for an upgrade, we help future-proof buildings through modernization:
New Equipment
Every new building deserves solutions built for tomorrow. Our New Building Solution portfolio offers:
COMPLETE ELEVATOR REPLACEMENT FOR LOW- TO MID-RISE BUILDINGS
KONE MonoSpace® 500 Flex is designed to deliver the benefits of full elevator replacement with minimal disruption. Tailored for low- to mid-rise buildings, the system can be adapted to fit existing hoistways and entrances — offering flexibility for renovation projects. With over 500,000 installations globally over the past two decades, it’s a proven solution for building owners seeking a balance between performance, space efficiency, and long-term value.
IMPROVED ELEVATOR DOOR PERFORMANCE AND RELIABILITY
Door-related issues account for a large percentage of elevator service calls. The KONE ReNova® solution addresses this by offering a high-performance modernization option for elevator doors. Building owners can retain part, all, or none of the existing hoistway door equipment. ReNova delivers some of the fastest door opening and closing speeds in the industry, which translates to shorter wait times and quieter operation — helping improve both efficiency and rider experience.
When you choose KONE, you gain a partner with:
At KONE, we're not just building elevators - we're shaping how cities move. And with RISE, we're ready for what's next.
KONE Care™ is a flexible maintenance program designed to support long-term elevator and escalator performance. Whether equipment was originally installed by KONE or another manufacturer, the program can be tailored to meet the specific needs of each building.
With a focus on safety, reliability, and proactive service, KONE Care helps building owners minimize downtime and maintain a smooth experience for users.
For buildings located in storm-prone coastal areas, elevators are especially vulnerable to water damage during hurricanes and severe weather. Without proper precautions, both passengers and equipment could be at risk.
KONE offers a detailed before-during-after safety checklist to help building managers prepare elevator systems ahead of a storm. For example:
Taking these steps can help minimize safety risks and prevent costly repairs due to flooding or water intrusion.