About MCCi

MCCi is a business process automation company that accelerates digital transformation by adding intelligence to your processes. We pride ourselves on being the world's largest provider of Laserfiche solutions. With over 20 years of experience, we have assembled a team of dedicated, talented, and forward-thinking professionals in the technology industry. As your professional services provider, our goal is to offer our clients innovative hyperautomation technologies. We are fully committed to delivering exceptional results. With a proven track record, we are a trusted partner of over 1,300 government agencies and organizations.

As the pioneer and market leader in Robotic Process Automation (RPA), Blue Prism is the trusted, secure choice for Intelligent Automation. Blue Prism brings the connected-RPA platform, an advanced technology ecosystem that puts the power of accessible, advanced cognitive technologies in the hands of your operational leaders.

Resources

• Why RPA Software
• Overcome Employee Skills Gap Challenges in a Talent Storage Economy
• White Paper: Implementing Robotic Process Automation Across Government

Case Studies

• Westminster Police Retires Legacy RMS System with Software Bot
• Collin County Expedited Inmate Processing with RPA
• RPA Streamlines State Unemployment Processing

Laserfiche is the leading content services platform for business process automation. Laserfiche software digitizes processes and manages information through powerful workflows, electronic forms, document management, analytics and more.

Resources

• Benefits of Low-Code and No-Code Business Process Automation Platform
• How Laserfiche Improves Your Records Management 
• Composable, Extensible Platform – What does that mean?

Case Studies

• Five Problems Salt Lake City Solved with Laserfiche
• City of Salem Increases Citizen Satisfaction with Digital Payments 
• Fayetteville Gets Tons of Value from Enterprise Adoption
• Cabarrus County Extends Laserfiche Capabilities, Wins Awards 

MCCi evaluated the best Cloud options to fit our commercial and government clients’ needs, established the advanced security requirements, managed DevOps, and completed the Azure Fedramp Authorized process. MCCi Managed Cloud provides a secure and compliant environment without the worry of day-to-day management and reducing your infrastructure operational overhead and risk.

Resources

• Laserfiche Cloud Readiness Assessment
• Disaster Recovery Cloud Benefits
• Guide: 6 steps to plan and execute cloud infrastructure

Case Studies

• Infrastructure Crossroads: City of Grapevine Chooses Migrating to the Cloud 
• Westlake, Texas, Gaines Peace of Mind with Managed Cloud 

JustFOIA provides the easiest-to-use records request software to agencies nationwide. JustFOIA manages every step of the process from intake to delivery, saving valuable time through automating repetitive tasks, reminders, and communication with requesters and responders.

Resources

•  FOIA Trends: The Demand for Transparency

Case Studies

• Mead School District Benefits from JustFOIA in 15 Days
• City of Irving Improves Transparency, Citizen Experience
• City of Peoria Says Goodbye to Interdepartmental Memos & Hello to Accountability

MCCi prides itself on providing high-quality professional services and support. These services are available for installation, training, project management, configuration, and more to assist with your desired solutions.

Resources

• Best Practices for Laserfiche Implementations
• White Paper: Reaping the Full Value of Automation

Case Studies

• MCCi Consulting Transformed the City of Fayetteville’s Operations

• “MCCi and Laserfiche really changed our world. It saves us, every single year, about 7,000 staff hours on this process.”

         – Mary Lightie, commerce specialist, Washington State Finance Commission

• “MCCi saved us so much time, energy, and actual space. I’m happy our file vault is now half empty.”

         - Keith Reynolds, deputy city recorder, Salt Lake City, UT

• “MCCi gave me the opportunity to learn with someone who had direct knowledge and experience with Laserfiche. It was more than just designing the form; it was the entire business process and workflows.”

         - Vikki Branscome, business analyst, City of Salem, VA

• “MCCi was deeply knowledgeable and took the time to really talk with our team to understand their challenges. They made best practice recommendations for the metadata and templates. It was a very pleasant experience.”

         - Vineela Mandapati, systems administrator, City of Coppell, TX

• “People ask me, what makes the use of Laserfiche successful? You need to have a commitment to it. We have a team at MCCi that supports our staff. If you have staff who supports a major application and they see a lack of functionality, they know Laserfiche can support the function.” 

         - Keith Macedo, information technology director, City of Fayetteville, AR

• “Laserfiche easily integrates with third-party systems. With MCCi as our solution provider, we made significant and impactful changes in our processes.”

         – Mark McIntyre, senior software developer, Cabarrus County, NC

• “If you can dream it, Laserfiche can do it. This mindset led to brainstorming sessions for the licensing specialists to make their jobs easier. I encourage a brainstorming process and let your mind run wild. Understand that in the end, it will be a much better process – unlike anything they know now. Just go for it.”

        - Angela Wetherelt, licensing specialist, Idaho State Police Alcohol Beverage Control