The Remi GroupEquipment Maintenance Management Program

Remi is a leading provider of data-driven service vendor and contract management for higher education, government, commercial, and healthcare organizations nationwide. Our solution unlocks the value in equipment service contracts while delivering improved productivity, optimal equipment uptime, and hard cost savings averaging 20% over traditional service contracts. Since 1998, our mission has been to empower our customers to outperform by providing cost effective and innovative equipment care solutions delivered with a commitment to quality service.

Remi is a PartsSource company, providing access to over 4 million on-demand parts and services using PartsSource’s best-in-class marketplace across lab, biomedical, IT, facilities, and imaging equipment. Remi and PartsSource bring together the world’s leader in multi-vendor parts and services with the most widely used suite of alternative warranty products in the nation. This partnership allows you to safely extend your end-of-life equipment with a single partner to manage service events and parts for older critical assets.

Public
Sector
  • Icon for K-12 Eductaion
    K-12 Education
  • Higher Education Icon
    Higher Education
  • Government icon
    State & Local Government

In partnership with OMNIA Partners, The Remi Group is offering industry leading equipment maintenance management programs (EMMPs) to public agencies nationwide.

Remi’s Data-Driven & Evidence-Based Digitally-Powered Solution

Remi provides a simpler, smarter approach to service and vendor management.

  • Contract Consolidation: Streamline multiple agreements into one flexible Managed Service Agreement
  • Simple Service Requests: Call or use Remi Online to activate Remi’s dedicated, stress-free Service Center of Excellence with 24-hour, live, weekday support
  • Vendor Network Management: Remi schedules service with the best available option from your Vendors of Choice
  • End-to-End Event Management: Remi maintains contact with client and vendor via phone or email status updates; order status for all requests is visible in a single, searchable view on Remi Online
  • Service Documentation & Invoicing: Field Service Reports, vendor surveys, and invoicing are managed by Remi’s team and archived for easy access online
  • Visual Analytics: Review corrective and preventative maintenance reports 24/7 on Remi Online and access program/asset/service KPI dashboards in the online Service Scorecard

Unlocking Contract Value

Traditional equipment maintenance contracts are full of challenges, including:

  • Large numbers of contracts and vendors to implement, renew, and manage.
  • Wide variation in contract pricing – even for the same equipment model!
  • Lack of consistent monitoring of actual costs or vendor performance.

Remi’s vendor service management helps you unlock the precious capacity trapped in traditional service contracts. Contact our representatives to request a quote or presentation and learn why Remi’s clients give us a 4.8 rating (out of 5) on end-to-end service event management.


Contact Information

Kristen Childers
info@theremigroup.com
888-451-8916 x1