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WEXWEX Ben Admin, Employee Verification Services, ACA administration, Employee Benefits (FSA, HSA, LSA, HRA, Commuter Benefits), and COBRA/Direct Bill.

At WEX, we go beyond traditional benefits offerings to deliver an end-to-end experience that streamlines your HR operations. From Ben Admin and Employee Verification Services to ACA administration, we help you minimize risk, reduce manual processes, and stay compliant with confidence.

We’re also a trusted leader in administering employee benefits, including HSAs, FSAs, HRAs, LSAs, Commuter Benefits, COBRA, and Direct Bill. With personalized technology solutions and services that puts people first, WEX makes it easy for you and your employees to navigate benefits with less hassle and more support.

Our goal is simple: to lighten your administrative load and empower your team with intuitive tools and exceptional service, every step of the way.

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Managing employee benefits doesn’t have to be complicated. Through our national cooperative contract with OMNIA Partners, WEX offers participating agencies a simpler, more supportive way to handle it all - from benefits administration to employee support.

With WEX, you get more than just a platform. You get a partner who’s here to help you take care of your people. Our solutions include Ben Admin, FSA, HSA, HRA, LSA, Commuter Benefits, COBRA, Direct Bill, Employee Verification Services, and ACA administration - all designed to lighten your load and help your team thrive.

WEX Products and Services

Click the links below to view our resources:

WEX Benefits Platform - Videos
WEX Open Enrollment Toolkit

Employer experience

  • Bundle your benefits administration needs into one integrated benefits package
  • Streamline implementation and renewal with one trusted partner (90% of our clients auto-renew).
  • Free open enrollment, education, and communication resources at your fingertips.
  • Customizable dashboard reporting and analytics to learn account trends.
  • Consolidate your consumer-directed health benefits and COBRA to save money and help your bottom line.
  • One login for LEAP is all you need; access benefits and COBRA information
  • 24/7 customer support through a variety of service options, including phone, email, a comprehensive suite of tutorials, videos, articles, and more.

 

Employee experience

  • Continuous access to education, streamlined enrollment, and focused tools to support success all year long
  • Need help? We’ve got one team to support them with a variety of options to choose from, including phone, email, live chat, “Let’s Chat” chatbot, our knowledge base of videos, articles, how-tos, and more.
  • Intuitive and modern experience, whether they’re on mobile or online.
  • No more fumbling around in their wallet. They’ll enjoy one smart debit card for all of their benefits.
  • Skip the wallet entirely. Pay for eligible expenses using Apple, Google or Samsung mobile payment technology.

 

Benefits administration

WEX offers industry-leading expertise, automation, and compliance support, ensuring HR teams can simplify benefits management without sacrificing accuracy or employee experience.

By integrating seamlessly with existing HR systems, WEX provides a dedicated, flexible, and technology-driven approach to benefits administration, helping organizations reduce administrative burdens, stay compliant, and enhance employee engagement.

 

Eligibility Verification Services

Our complete audit service includes a comprehensive eligibility audit of every employee who currently covers a spouse or dependent under your plan(s). Our select audit service includes a comprehensive eligibility audit of every employee who covers a spouse or dependent and gains eligibility for coverage throughout the plan year (e.g., new hires, life status changes, open enrollment, etc.) and has chosen coverage for a spouse or dependent.

 

Affordable Care Act (ACA) Solution

WEX’s Affordable Care Act (ACA) services are uniquely positioned to relieve the burden of knowing the intricacies of IRS regulations and turn the process into a simple “one-click” completion. We provide an efficient method to regulate data year-over-year, as well as audit information and e-file to the IRS. Our dedicated ACA team is prepared to assist and ensure compliance.

 

Health Savings Account (HSA)

Help your employees achieve their short and long-term savings goals with an HSA. Our personalized approach will keep them on track whether they’re paying for healthcare expenses they have now, saving for the future, and/or investing to build wealth in retirement.

 

Flexible Spending Account (FSA)

Think of the FSA as a discount for your employees on day-to-day healthcare expenses at the eye doctor, pharmacy or dentist and stores such as Amazon, Target, or CVS. We make it easy for them to understand and use their pre-tax FSA dollars on thousands of eligible expenses.

 

Dependent Care FSA

Affordable childcare is difficult to come by. Give your employees a discount on eligible dependent care expenses and we’ll give them streamlined and automated experience. This benefit also covers expenses for dependent parents or spouses.

 

Lifestyle Spending Account (LSA)

This post-tax benefit is all about the well-being of your workforce. Encourage healthy behaviors through a variety of expenses designed to meet your team where they’re at in life. Expenses are fully customizable, butare  typically related to employees’ physical, emotional, and financial wellness.

 

Health Reimbursement Arrangement (HRA)

Your HRA plan design is customizable so you have the flexibility to create a benefit your employees want. Our payment automation capabilities speed up reimbursement for your employees, while our mobile app provides the transparency they need.


COBRA

When it comes to COBRA, you need someone you can trust. We’ve created automated solutions that go to work for you by meeting every regulation. Your former employees can manage it all on their mobile app and our empathetic service experts will be there to support every step of the way.

 

Direct Bill

Lean on our direct bill solution to manage premium payments for individuals in your retiree population or those who are furloughed or on leave of absence. Our mobile app gives them insight into their coverage. And if they have questions, our service experts will have the answers. End-to-end benefits administration solutions.


Contact Information

Marisa Lindbo

marisa.lindbo@wexinc.com

701-340-9675

 

Shari Richardson

shari.richardson@wexinc.com

320-290-2054

 

Lorraine Holly

lorraine.holly@wexinc.com

562-965-9337    

 

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