For over 18 years, WorldWide Interpreters has been providing on-demand phone interpretation to local governments, hospitals and businesses across the United States.
Worldwide Interpreters, Inc. has worked with clients across 21 states and continue to expand into new areas each month with trusted interpretation & translation Services, all in partnership with OMNIA Partners, Public Sector.
Interpretation Experience
Our interpreters and translators are U.S. based and are located across 31 states. Our quality control and interpreter standards ensure that our staff meets or exceeds industry-level certifications through company certifications and national certifications. Many of our interpreters also hold specialized certifications in areas such as medical terminology and court interpretation standards.
Government Organizations We Support
- 211 & 311 Services and Hotlines
- Public Health
- Social Services
- K-12 Schools
- Homeland Security
- Universities
- Disaster Relief
- Courts & Corrections
- 911/Fire/Police/EMS Responders
- Employment/Labor
80% of people desire customer support in their own language
Interpretation Capabilities
- We have a proven track record of providing over-the-phone interpretation services to clients both large and small.
- We handle large volume interpretation calls each day for large State Governments and Hospital networks
- We can quickly get new clients setup (matter of minutes)
- Capacity to quickly transition large-scale clients from a previous interpretation company
- Ability to provide over-the-phone interpretation conference calls between the calling party, the limited English speaker, the interpreter and the operator
- Confidentiality between clients, our interpreters and our office staff to ensure optimal communication
Services
On-Demand Phone Interpretation
- Live Operator
- 225+ on-demand languages 24 hours a day
- Unique toll-free number assignment
- 5-digit PIN’s available for billing identification
- 15-second interpreter connection time
- Pre-scheduled interpretation available
- 7-Day Free Trial Available
Video (ASL) & Virtual Interpretation
- American Sign Language
- High-definition, broadcast-quality video experience
- High-quality audio, a simple user interface, secure connection, and real-time data sharing and collaboration
- HIPAA-compliant cloud-based technology
- Reconnect to the same interpreter within 60 seconds if needed
- Connection time averages 30-60 seconds
- The average connection time for Spanish is 20 seconds
- Connect over voice or video - integrates with any internet-capable device, including smartphones (IOS and Android), tablets (iPad, Windows Surface Pro), laptops (Windows and Mac), and desktop (Firefox or Chrome)
Written Translation
- Specialized and Secure Digital Portal for submitting documents
- Over 300 Language Pairs
- 3-step process: upload documents, confirm quote and turnaround time, retrieve documents from secure portal
- Detailed invoicing for tracking
- Rush services available