Konica Minolta GPO Contract

About Konica Minolta

Reshaping the Way Organizations Approach Work With Managed IT Services and More

Konica Minolta Business Solutions has been reshaping the way organizations approach work with its expansive product portfolio of Management Print Services, Content Management Solutions, IT Services and Marketing Services. As a technology company with both industrial and commercial print solutions, we are consultants to our customers with solutions that enable them to work smarter and have more information at their disposal to become better decision makers. It all starts with understanding how you can revolutionize your workplace. For OMNIA Partners, we are focused on four areas where we can make a difference in your organization’s efficiency.

Return to Work

The events of 2020 have changed the way we perceive the workplace, and identified a need for flexible solutions that allow us to Return to Work quickly while keeping everyone safe. Konica Minolta has answered this call by combining proven technology with automation to allow organizations to streamline their virtual health checks, workplace monitoring, incident management and contact tracing while integrating with the security offered by access control. This Return to Work solution is built on a single platform, allowing organizations to get back to what is most important, serving customers. We need to Return to Work...

Technology

Groundbreaking ideas for the workplace of the future demand equally innovative technology. Our technology solutions win accolades from our clients who depend on their reliability, quality and ultra-high speeds. We're not following the herd; we're shaping new standards in technology solutions that work for you. In an ever-changing workplace environment, your business processes must be keyed in and focused on improving productivity.

Managed Print Services (MPS)

Managing your print means managing your resources and your money. You want to make every print a smart decision. That’s why learning the actual cost of document printing is critical to your optimal work environment. Through our process of Consult | Implement | Manage | Report – we can help you to be more efficient. See more on the MPS tab.

Content Management Solutions

As your organization grows, so does all the data that you need to manage. Depending on your organization – from enterprise-sized to the small business, you could face sluggish operations due to manual, paper-based processes or encounter employee frustration with difficult document tracking/access/security or more challenging issues with frequent audits, struggles with compliance or tight office space due to volumes of storage space you need for physical records. Every organization is different, but there are some common threats: Overwhelmed with paper, Fear of being out of compliance, Threat of losing business continuity with nature disasters or internal security breaches, Lack of easy access to documents and frequent losses of misplace data. Our consultants can help you assess your current state and listen to where you want to be in the future. See more on the ECM tab.

Managed IT Services

Every day, we hear about successful hackers breaching an organization’s security and stealing information. And, we understand that it could happen to us. Cybersecurity prevention is in the forefront today as companies think about network security. IT departments are often stretched to the limit to accommodate everyday business needs: help desk calls, projects, utilizing the cloud, data back-up and much more. If your organization is small – we can provide the services that you need to enable your organization to have an IT department. If your organization is big – then we can augment your team and help to take those projects from the back burner and bring them forward for completion. See more on the MIT tab.

Marketing Services

DRIVE | DO | DELIVER – when you need a partner to get your message out, our Konica Minolta Marketing Services (KMMS) has the breadth of services to be your all-in partner. From creative to procurement and delivery, our agency will create and activate your strategy with technology and digital know-how. See more on the KMMS tab.

KONICA MINOLTA BUSINESS PROCESS OUTSOURCING FOCUSES ON DIGITIZATION SO YOU CAN GAIN OPERATIONAL PRODUCTIVITY

Digitizing your files will give you easier access to the information currently locked inside. Everyone can benefit from increased productivity by decreasing the time you spend hunting for information. Essentially, digitizing can help you reclaim precious lost hours of the day.

Konica Minolta’s Business Process Outsourcing (BPO) program will help you run lean and more efficiently. Through our clear and concise BPO assessment methodology, we will define the most relevant business requirements to align with company goals.

We focus on three key areas where you can improve your digital footprint immediately:

BACKFILE SCANNING - Looking through paper files can be challenging to your team -- if they are spending hours looking for information. When a document is misfiled, there is even more frustration. By digitizing your documents, you can give your team easy access to information and save all the time previously spent searching through paper.

Respond to customer requests more quickly
Find digital documents
Reduce the need to set aside office space to store paper files or boxes of files
Save on storage costs at off-site facilities
Improve employee safety (no more climbing up to the highest storage shelf to find the right box.
Have confidence that you have preserved all types of media before they reach their end of life.

DAY FORWARD STRATEGY - Beside a room full of paper files, another challenge business face is what to do with the towering amount of paper documents that you generate daily. Scanning all your paper documents and converting them to a digital format takes time, effort, and money. What you need is a day-forward strategy.

DIGITAL MAIL AS A SERVICE - Critical operations need your attention right away. You do not need your team to wait for mail to be sorted, processed and delivered to their desks before they can start their processing. Invoices, claims, orders -- all of these contribute to a critical downstream process -- and our team can end the wait by setting up a digital process. With your claims arriving at our scanning center, we process the information and deliver to your team daily. You accelerate your processing and have a digital document to share or start a workflow.

Saving time with better access to digitized information.
Save space and storage costs that paper causes
Protecting records from an unforeseen disaster or simply old-age media
Considering the next step - to a content services platform

MICROFILM \ MICROFICHE - In addition to digitizing your documents, we also suggest that you digitize the microfilm and microfiche in your archives. Film will deteriorate over time, and losing those images can be a big loss.

Ramsey, NJ (November 17, 2020) – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), along with its IT Services Division, All Covered, is proud to announce it has received a prestigious Buyers Lab (BLI) PaceSetter 2020-2021 in Managed IT Services from Keypoint Intelligence, the world’s leading independent evaluator for document imaging software, hardware and services. The award recognizes Konica Minolta’s IT Services from All Covered, which span a range of markets and capabilities

Intelligent Information Management Solutions

In an increasingly digital world, Konica Minolta has sought to understand and address the challenges our clients face, transforming thousands of organizations worldwide. With expertly tailored products and solutions built for industry specific requirements, our Intelligent Information Management (IIM) solutions are designed to increase workflow efficiency, storage, security and compliance by automating manual processes, digitizing your paperwork and streamlining office tasks.

We have evolved as our business has evolved, changing our name from Enterprise Content Management (ECM) to Intelligent Information Management (IIM) as we refocus on innovations that are driving data intelligence. We are centered on intelligence.

When you partner with Konica Minolta and OMNIA Partners, you not only get the most agile and intuitive IIM platform on the market, you get a trusted partner to overcome your challenges and meet your goals. See what we can do for your organization.

Pillars of Intelligent Information Management

The main pillar of our IIM practice enables organizations to identify the areas where they need to reconfigure their processes. It all starts with process mapping -- with input from your entire team -- to define what you do today. With your processes documented, we can see where there are process gaps or deficiencies and how they can be streamlined.

For repetitive processes, our IIM solutions will enable your team to better access information with keyword searches -- for your active documents and your records -- to help eliminate the paper. With digitization -- you can share documents and build automation into your workflow. You will also have greater control via your business rules as to who in your organization will access the information.

For the unique cases, Incident and Case Management tools let you track, share and address the specifics of those situations -- in Human Resources -- or any other areas where your team needs to conduct and share investigation information.

While you look to become more productive with your daily operations, we know you may also have back office files that could be in paper form, taking up space and preventing easy access to information. (Please see our Business Process Outsourcing page to learn more.)

Overall, you should be taking what you are doing on a manual basis and choosing to automate your processes for accelerated work, time savings and eliminating the tediousness your employees may experience. Through Intelligent Automation, Robotic Process Automation and Automated Workflow -- we can address your goals and provide the right combination of solutions. Whole processes or tasks -- you can enhance your current automation and improve overall productivity.

Our team has a comprehensive process that we use with all customers -- to ensure we mutually understand your challenges and goals. Together, we co-create the solutions and make sure you understand what we can do and how we can help. With the Konica Minolta Experience, you can see how we work and how we collaborate with you.

Ramsey, NJ (November 17, 2020) – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), along with its IT Services Division, All Covered, is proud to announce it has received a prestigious Buyers Lab (BLI) PaceSetter 2020-2021 in Managed IT Services from Keypoint Intelligence, the world’s leading independent evaluator for document imaging software, hardware and services. The award recognizes Konica Minolta’s IT Services from All Covered, which span a range of markets and capabilities

Managed IT Services

What’s new in IT?

Konica Minolta now offers Offensive Cybersecurity Services.

Instead of guessing about impact and what "could" happen, we show you what can happen and provide play-by-play details of how and why exploitation occurred. We then provide prioritized tactical and strategic recommendations for how to address the issues discovered. We provide this data in an easily consumable format for multiple audiences including executives, managers and technical staff.

All Covered has been providing individualized Information Technology (IT) consulting, design, implementation & maintenance since 1997. It’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. All Covered has services to address your ongoing managed IT support needs.

Our Managed IT Services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We’ll build the right managed IT service plan to optimize your business.

Nationwide. All Covered is the nationwide technology services division of Konica Minolta Business Solutions USA Inc., focusing on the unique computing, networking, and application needs of businesses across all verticals. Through its All Covered IT Services division, Konica Minolta helps companies achieve their goals through better management of information and more effective collaboration.

Local Presence. All Covered has served in an IT consulting capacity to thousands of organizations across the nation in practically every major industry. As a technology consulting company with a national reach we are able to negotiate better pricing from key suppliers, expand our expertise using our vast base of knowledge from others within our organization, and stay abreast of the latest developments. Our local presence means we’re readily available to you with fast response times and familiar faces.

THE SUBSTANTIAL BENEFITS OF FINDING THE RIGHT TECHNOLOGY PARTNER

A true technology partner provides several exceptional benefits that make us the preferred choice of thousands of organizations across the country. As an All Covered client, you’ll have several experts in the area of technology consulting to oversee your systems.

In addition, having All Covered as your trusted technology partner also offers the following services, click on each icon to learn more:

Ramsey, NJ (November 17, 2020) – Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta), along with its IT Services Division, All Covered, is proud to announce it has received a prestigious Buyers Lab (BLI) PaceSetter 2020-2021 in Managed IT Services from Keypoint Intelligence, the world’s leading independent evaluator for document imaging software, hardware and services. The award recognizes Konica Minolta’s IT Services from All Covered, which span a range of markets and capabilities.

Technology

Konica Minolta's award-winning biz hub multi-function devices speed up your output and streamline your workflow with multi-functional productivity — printing, copying and scanning with simple on-screen control, seamless software integration and all the options you need for right-size scalability in any business or professional application.

Konica Minolta bizhub PRESS, bizhub PRO, AccurioJet, AccurioPress, AccurioWide and AccurioPrint production printers lead the industry in digital print production performance with revolutionary color image quality, ultra-high-speed B&W output, pro-quality inline finishing options to meet any job specs. Top this off with purpose-built reliability to stay competitive and keep pace with rising client demands and workloads in all sizes, shapes and colors.

Konica Minolta also has a complete Scanner Portfolio that offers a range of desktop scanners for general office and production environments, as well as microfilm and book scanners - bringing information into the digital era to streamline your workflow.

Finally, smart businesses need smart solutions to protect their assets, staff and operations, and to guard against potential threats and liabilities. With intelligent internet-protocol (IP) design, Konica Minolta customizes our MOBOTIX video security systems to proactively address your monitoring and security needs – indoor, outdoor, in low-light, in challenging weather conditions, or with thermal imaging – to ensure you have visibility to all activity around your buildings and their perimeters.

Managed Print Services (MPS)

Top 4 Challenges for Business Processes
Print Management from Konica Minolta has become an invaluable tool for members of OMNIA Partners to curb costs, eliminate waste and provide predictable accountability for page output devices.

Working with Konica Minolta helps manage output devices allowing members to focus on core business, vital customers, and reducing the burden on valuable IT resources.

HOW WE IMPROVE OPERATIONS
Once you start to realize how MPS can help reduce costs, you will quickly find that it also increases staff productivity, frees up IT resources for mission critical projects, automates toner replenishment, and provides better fleet visibility with meaningful data. It sets the stage for complete account management. With MPS, you will only need to deal with one vendor.

Moving members of OMNIA Partners from an unmanaged print to a managed print environment delivers material savings to the bottom line. However, the hard costs, such as hardware, printing supplies, and maintenance are only a portion of the total cost of creating documents. Understanding both visible and unseen costs are integral to controlling them, and helping organizations become more efficient and profitable.

HOW WE WORK
We consider print infrastructure and document workflow in addition to focusing on the four core business areas where print costs occur:

Konica Minolta utilizes a Three-Step MPS Engagement Methodology:

PHASE 1: CAPTURE: The first step in the engagement process is the assessment of your current print environment.

Automated Fleet Assessments

The Konica Minolta Consult App is a lite Windows service application that is installed and runs on-site at the organization.
Consult App quickly deploys, collects, and analyzes print device-related information from your environment.
It detects all network-connected print devices and captures Machine Information Base (MIB) device-centric data.

Physical Site Survey and Site Mapping (Cartography)

Our MPS consultants will perform walk-throughs of designated facilities to gather information related to business processes, workflow challenges, and how information moves through your organization.
Focus assessment areas may include but not be limited to Human Resources, Procurement, Facilities, Administration, Technical Services, and other high volume areas.
Surveys will include the gathering of costs associated with print.

PHASE 2: CONSULT: During the Consult Phase, the Konica Minolta team will utilize expertise, experience, and industry best practices to analyze the data captured. Assessment and survey results are reviewed and organized delivering recommendations resulting in optimization and best business outcomes.

Opportunities for Improvement:

Expense Reduction / Improved Efficiency
Business Process Improvement / Reduce Rework
Compliance and Sustainability

PHASE 3: OPTIMAL BUSINESS ROAD MAP: The recommendations are designed to deliver a stable, monitored and supported print infrastructure, administered by professionals, resulting in maximum uptime and availability – a critical need when patient safety is at stake.
The recommendations will include a strategic roadmap to achieve your goals and objectives while enabling a definitive and measurable outcome.

Members typically enjoy the following meaningful financial and operational results:

OneRate™ Platinum
Konica Minolta’s OneRate™ Platinum program meets the needs of many of OMNIA’s Members. This approach is often the first step on our client’s journey toward a fully managed program. It reduces printing costs and offers dependable service while focusing on the quality of care.

Benefits

Predictable accounting and forecastable budgeting
A single consistent payment
No meter reads or overage charges

In addition, through the OMNIA Partners Konica Minolta agreement, an elevated level of support is also provided by Konica Minolta’s Global Client Services (GCS) centers. GCS supports Print Management and additional Managed IT Services. Click here to learn more about GCS.

Indicia Worldwide:

A Marketing Activation Agency

Creating New Value with Data-driven Digital Marketing Solutions

To be successful with a digital marketing strategy, today’s businesses need an integrated marketing approach that brings together a spectrum of capabilities to effectively reach customers and grow revenue. Indicia Worldwide, a Konica Minolta company, is a digital marketing and communications agency that sets itself apart with expertise and resources that provide intelligent insights and technology-based strategies.

Data Capture and Analytics
Campaign Creation
Content Marketing
Lead Generation
Customer Experience Activation

Indicia Worldwide is unique in our commitment to support and reflect the values of the companies we represent, such as sustainability, diversity, or other brand-related interests.

Our end-to-end solutions help our clients succeed

From discovery to delivery, we collaborate with our clients at every stage of their marketing, including:

Data mining, predictive modeling, and insights
Customer journey and segmentation
Creative concepting, graphic design and copywriting
Print management
Production in all touch points: POS, email, SMS, social, direct mail, etc.

Print Management: Getting your print to market quickly and accurately

With a roster of more than 2,500 global print suppliers, we provide a wide variety of print management capabilities including dedicated resources, sustainable practices, and streamlined integrated services, designed to save you time on agency and supplier management costs. Along with providing enormous value in each project, whether on-site or remote, you will also benefit from our knowledgeable staff that is trained as print management subject matter experts. Getting your print to market more quickly & accurately.

Keeping you ahead of the curve

Utilizing the latest in digital marketing technology combined with rigorous KPI measurement and insights ensure our client’s marketing communications yield maximum results.

Whether your organization is local or spread across the globe, we have the far-reaching capability to deliver smart-marketing solutions for businesses of every size and industry including automotive, manufacturing, CPG, financial, entertainment, retail, and more.

We create new value for you and your company by achieving strategic marketing goals with innovative, intelligence-led solutions. Click here to learn more about Indicia Worldwide.

Indicia Worldwide, a Konica Minolta company, is an insight and technology-led communications agency with global production expertise. Over 500 global brands have enlisted the support of Indicia Worldwide to unlock their revenue growth and deliver a more engaging customer experience. For more information, please contact omniapartners@kmbs.konicaminolta.us

Onsite Managed Services

Konica Minolta’s Onsite Managed Services is a business process outsourcing program that reduces costs and implements best business practices throughout your organization — from onsite staffing to unique technologies – and across all departmental aspects, including managing your flow of information to moving hard copy and electronic documents to their final destinations.

Konica Minolta helps optimize your onsite non-core business functions. We provide the expertise of specialists to create process efficiencies and cost savings so you can focus on your core business.
It’s all about providing a smarter way to manage office services and ease you confidently into the workplace of the future, whether that is with your employees working onsite or working remotely. To be competitive today, you need to keep pace with technology. Stay ahead of competition. Focus on fast-changing conditions that create new opportunities for improved productivity and profitability. That’s what we’re all about.

Konica Minolta’s Managed Office Services provide:

Mail Room and Package Delivery/Courier Services
Copy/print center management
MFP/Printer Fleet management (toner/paper replenishment, first responder/service call management)
Reception and Lobby/Conference room management
Shipping and receiving

SECURITY CAMERA SOLUTIONS PROVIDING CRITICAL ACTIONABLE INFORMATION

Smart businesses need smart security solutions to protect their assets, staff and operations, and to guard against potential threats and liabilities. With intelligent internet-protocol (IP) design, Konica Minolta customizes our MOBOTIX video security solutions to proactively address your monitoring and security needs – indoor, outdoor, in low-light, in challenging weather conditions, or with thermal imaging – to ensure you have visibility to all activity around your buildings and their perimeters. Our smart solutions and intelligent video streaming capabilities allow for maximum coverage and maximum security.

The Video Security Solutions team at Konica Minolta offers an expansive portfolio of MOBOTIX IoT devices and security software solutions; knowledgeable sales consultants and world-class support to help improve the physical security both inside your facility and around its perimeter. As many organizations recognize that they need to improve security from intruders, graffiti and other invasive elements -- Konica Minolta can guide you to the best solution for monitoring temperature-sensitive machinery to people counting at an entrance to visibility into hallways or low-lit parking lots. We have configured solutions for elevated body temperature needs and for providing your security team actionable alerts.

MOBOTIX Line up of Video Security Solutions Products

SERVICES TO BUILD YOUR END-TO-END SECURITY SYSTEM

Konica Minolta understands that you are building, upgrading or augmenting your security system and your security teams to ensure you have a comprehensive program. This allows you to keep your main focus on your business and to be assured that you have the right systems and support in place to take care of the rest. Our solutions portfolio provides the valuable assistance that you need. We understand and we’re here to help you to build it right.