LAZ Parking is the largest, fastest-growing privately owned parking operator in the United States and a pioneer in digital parking technology. Founded in Hartford, CT, LAZ has been providing best-in-class parking management and transportation services since 1981 and operates over 1.6 million parking spaces in over 3,700 locations in 42 states and 482 cities in the U.S. LAZ is an industry leader in business intelligence, remote monitoring, eCommerce solutions, and Proximity On-Demand Services or “LAZ PODS”. We leverage our national network of parking facilities to offer cutting edge, tech-enabled solutions, that include EV charging, micro warehousing, last-mile logistics, and ghost kitchens, working across the hospitality, commercial, healthcare, airports, transportation, universities, government, retail, events, residential, and shuttle service industries. LAZ is a people first, conscious capitalist company, committed to elevating humanity through business.
Sector
K-12 Education
Higher Education
State & Local Government
Available through the cooperative contract with OMNIA Partners, LAZ Parking provides parking management, transportation and mobility services to participating public sector agencies.
Government and Municipal Services
From cities, to the country and the coast, LAZ Parking was born to drive people, parking and passion. We partner with municipalities of all sizes and location. The Government and Municipal team brings over 200+ years of collective government parking experience. We provide turnkey solutions to our local and national partners that have been proven to be reliable, sustainable and innovative since we were founded in 1981.
Solutions for Government Agencies
Our solutions can be customized to any municipal environment, streamlining processes, improving operations, and enhancing the customer experience.
Parking facility management. Day-to-day management of parking lots and garages, including access control, revenue collection and reporting, maintenance, gateless and ticketless options.
Parking compliance and enforcement. Through the use of in-house or partner software, an end to end solution is provided for online permit sales and management, license plate-based enforcement, municipal enterprise integration, and citation issuance/appeal/collection.
Curb Management. Turnkey on-street meter management services, including revenue collection, meter maintenance, data collection and recommendations.
Event management. A seamless customer and client experience is provided for events of any size through pre-event text-to-park reservations, handheld credit card payment, knowledgeable brand ambassadors, and post-event cleaning.
Transition Support. From new technology installations, to employee training, LAZ Parking provides a seamless and efficient process to ensure every need is met during a parking operator transition.
Customer Care Center. Centralized customer service solution that provides real-time support and management by professionally trained associates who answer questions, solve problems, and help with transactions.
Enforcement
LAZ Parking takes a customer-centric approach to parking enforcement. Our goal is to create a culture of compliance balancing the needs of the community with responsible enforcement of local codes. Our efforts focus on the critical components of enforcement including:
- Curb Management Solutions
- Customer Service Training
- Customizable Solutions
- Having the Right People
- Public Education and Outreach
- World Class Technology
Technology
We harness a wide range of technologies and innovative approaches to not just improve our services, but to enhance the customer experience, reduce operational costs, and to drive revenue. Our eCommerce solutions, LAZgo and Subscription Center, are designed to simplify parking for both occasional and regular customers. When our customers need assistance in of our locations, our LAZ Customer Care Center (CCC) is always there, day or night, providing 24/7 remote support to customers across the country. Through our LAZ Partnerships division, we extend this dedication even further, by leveraging our national network of parking facilities to offer cutting edge, tech-enabled solutions, that include EV charging, micro warehousing, and last-mile logistics, tailored to meet customer needs and demands across various industries. Your satisfaction is vital to achieving a key component of our mission……”to create value for our clients”.
Business Intelligence
LAZ Parking Business Intelligence (BI) technology provides unique data visualization, providing near real time data and unrivaled operational transparency. LAZ BI also integrates with PARCS and pay stations, providing visualization of critical data for revenue monitoring, expense management and more.
This customizable solution provides a single view of the most critical data points that drive the operation. By creating KPIs, users can monitor facilities as a group or as a single lot or garage in real time, and drill-down from high-level to granular views. As a result, strategic, data driven decisions can be made with regards to how to best manage the operation.
Why LAZ?
At LAZ, we never put ourselves in "park." You can see it in our game-changing services and solutions. We're constantly innovating and improving our service offerings, processes and technologies; all fueled by insights and data we’ve established over four decades. You can feel the LAZ family spirit through the passion and commitment of our people. We're not just a company, we’re a community of parking professionals committed to serving you better every day.
Contact Information
Rob Maroney
VP Government and University Services
RMaroney@lazparking.com
804-921-5019